Diagnostic Check-in | VW Audi Service and MOT Manchester

supervisor Claims Please

Please ensure that you have already booked an appointment before completing this form. You can book an appointment by calling 0161 707 2282 or 07793 054392.

Have you booked an appointment? *

Please call 0161 707 2282 or 07793 054392 to book your appointment

This form needs to be filled in and returned before your appointment, otherwise we will not proceed to work on your car.

Appointment Date *

Vehicle *

Reg *

Phone Number *

Customer Name *

Email *

Fault Reported *

Does it happen all the time? If No please give details of when it does *

Details of when fault happens *

Has any work been carried out by third party? If YES full details are required *

Third party details *

Noise? If Yes will require Demo with Technician before leaving vehicle *

Noise details *

Has the vehicle had any performance tuning to engine/gearbox ECU to your knowledge? Or any changes to DPF/EGR/ADBLUE systems *

More than one fault? If Yes will require additional investigation time to be discussed with supervisor *

Please give full details of all faults *

Who's authorising & paying for diagnosis/work to be carried out? *

Customer
Warranty

VAG TECHNIK DOES NOT ACCEPT ANY FORM OF PAYMENT FROM WARRANTY COMPANIES.

Payment of the invoice is required direct from the customer before the vehicle leaves the site. Then to be claimed back by the customer from the warranty company.

We need full details of the warranty company and pre-authorisation from the warranty company to be sought by the customer prior to the vehicle being worked on. It is the customer's responsibility to be aware of the terms and conditions i.e. claim limit, hourly rate & items covered.

Customer Address *

Policy Number *

Claims Email *

Claims Phone Number *

Other Information

An initial 1 hour investigation will include, Road test, OBD scan with basic diagnosis check, establish test plans & to check if a SVM (software for vehicle management) is required for the vehicle and finally an assessment of the vehicle in general.

If a SVM is required £25+vat will be added to the overall invoice.

Please note if further investigation is required or initial diagnosis is inconclusive additional time maybe required.

Pre -Authorisation of additional diagnosis time if required *

Pre-Authorized additional time at current labour rate *

1 Hour
2 Hours
3 Hours
4 Hours

Is the vehicle ok for extended test if so may need to stay overnight if so is that ok? *

Single Line Text

Please confirm that the information I have provided is correct *